features

Powerful ways to build your community

Crowded's platform comes with an extensive set of features and integrations.

Customization

Your community, your brand.

Custom design

Customize the look and the feel of your community to match your brand guidelines.

Custom notifications

Customize the design and copy of email notifications to match your brand and tone of voice.

Custom signup

Customize your community's signup form to capture the information you need from members.

Extended user profiles

Add a variety of fields to user profile pages to help your members enrich their profiles, or display all the content a user has posted and liked.

Your domain

Run your community as a subdomain on your website.

Your language

Run your community in your language of choice.

Community settings

Set up the basics.

Modules

Choose which modules you want to use in your community.

Privacy Policy and T&C

Add and edit your community's Terms & Conditions and Privacy Policy.

Social login

Allow users to easily sign up via Facebook, LinkedIn, and Twitter.

SSO (Single sign-on)

Integrate your current login system with your Crowded community (available on request).

User permissions

Give important users admin access to manage the community.

Visibility settings

Enable certain fields to be visible to the entire network, or to admins only.

UI features

An easy-to-use and modern user interface.

Global search

Users can use our extensive search functionality to locate content posted anywhere in the community.

Mobile responsive design

Crowded communities are designed for all screen sizes, making it easy for members to access your community, whatever the device.

Targeted search

Users can search directly in a specific module to locate content.

User menu

Customize the menu that drops down when a member clicks their profile photo.

Content management

Stay in control of your content.

Integrated CMS

Create new pages and custom menus, customize member profiles, and manage all the content directly on the platform.

Content moderation

Moderate all content published by community members. Admins can edit or delete user content directly on the platform; no need to log in to a complicated admin panel.

Post scheduling

Schedule your posts in advance to send important updates to members at the right time.

Search engine optimization

Built-in SEO features ensure that all published content in your community will rank high in search engines.

Themes

Categorize your content in different themes to make it easy for your members to find information relevant to their interests.

Pages

Create static content pages, such as community guidelines, FAQs, or about pages, to communicate important information about your community.

Analytics

Get valuable insights on your community.

Community analytics

Access an overview of all community activities such the number of pages created, posts shared, and member signups.

Report exports

Export your community analytics into extensive reports to share with your colleagues and management team.

Matomo & Google Analytics integration

Add Matomo and/or Google Analytics to your community site to analyze user behavior and report on site usage.

Privacy and security

Keep your community safe and secure.

Secure Sockets Layer (SSL)

All communities are secured with an SSL Certificate or you can choose to use use your own.

ISO and SOC II certified hosting

Our cloud hosting provider is ISO & SOC II certified, and delivers 99.9% uptime. Proof of certifications are available on request.

GDPR compliant

Our community platform is compliant with the GDPR, and comes with Consently, an integrated consent pop-up, giving your visitors full control of how their personal data is used.

Regular audits

Annual audits by a third party of our application security. Additional compliancy information is available on request.

Engagement features

Keep your community engaged.

Comments

Members can express their opinions and ideas via comments to spark engaged discussions.

Favorite

Users can save their favorite content so that they can easily find it back at a later time.

Follow

Users can follow other members and get notified when they post in the community.

Like

Users can like and up-vote posts to share support and promote content.

Mentions

Users can easily mention each other using "@" to tag members in certain posts and pages.

Social media sharing

If your community is open, users can share content to Facebook, LinkedIn, and Twitter to boost engagement.

Subscribe

Members can subscribe to certain themes and receive automatic updates when new content is posted.

Tagging

Users can add tags to content so it can be easily discovered by other members.

Event management

Organize all your events in one place.

Calendar

List all the relevant events in your community to encourage your members to build strong connections.

RSVP's

Collect RSVP's for all events posted in your community.

Ticket prices

Display ticket prices for events and direct users to a payment page with one-click.

Gamification

Increase community engagement and reward valuable members.

Badges

Selectively assign badges to active members in your community to reward them for their contributions.

Challenges

Set up challenges to encourage members to submit ideas and upvote the best ones.

Popularity

Feature high-performing content to encourage members to create more valuable posts.

Professional networking

Enable your members to promote their services and discover new jobs.

Company pages

Create dedicated company pages for your partners.

Job listings

Allow organizations and hiring managers to upload vacancies to a listings page on your community.

Marketplace

Allow members to request products, services or solutions in your community marketplace.

Portfolios

Allow individuals to exhibit and tag their work in the community via a gallery.

Innovation and ideation

Spark new ideas and future-proof your organization.

Challenges

Set up challenges in your community to stimulate idea creation and collaboration among members.

Idea upvoting

Collect and list new ideas from your community, and allow members to upvote the best ones.

Spots

Post open positions for teams or projects by listing open team spots.

Teams

Let your community members team up with other members to participate in contests, solve challenges, or work on projects.

Integrations

Connect your community with the tools you love.

Consently

Protect your members' data with our GDPR compliant and privacy-friendly tag manager and consent pop-up.

Google Analytics

Add Google Analytics to your community site to analyze user behavior and report on site usage.

Intercom

Send targeted and automated messages to community members via Intercom's chat tool.

Mailchimp

Easily send community updates and newsletters to members by email.

Hotjar

Collect user feedback and see how visitors are using your community.

Mixpanel

Get insights on how your members engage with your community.

Custom integrations

Want Crowded to integrate with your tools? Get in touch for more information.

Supported API access

Use our API to build on top of our product or implement community content on your static website.

First-class customer support

We're always on hand to help you build a successful community.

Community coaching

Sign up for regular coaching calls with us to get the most out of your community platform.

Dedicated account manager

All customers get a dedicated account manager from day one.

Quick support

You can always reach us by email and chat.

Help center

Access our help center at anytime to troubleshoot issues and find the right answers to your questions.